I’ve always been under the assumption that companies which serve the public would be concerned about Customer Service. I guess I was wrong because, just as I expected, the Historic Plaza Hotel didn’t think it necessary to contact me regarding the errors contained on my hotel bill. I tried to speak with the Manager before we checked out and was told “she was eating breakfast” and couldn’t be bothered…and then I emailed the hotel last night asking them to respond. That was 24 hours ago and I’ve yet to hear anything from them regarding this matter. I can only assume that Customer Service and Relations isn’t all that important to them. I am extremely disappointed with this level of service. So my advice to those of you who read this blog is this: should you ever find yourself traveling through Las Vegas, NM and in need of a place to sleep, make a reservation with the well-known chain hotels that are located in the city and stay away from the Historic Plaza Hotel.
Today, I conducted a Healing of Magic workshop for about 10 therapists from the San Juan Regional Rehabilitation Hospital in Farmington, NM. We had a great time and everyone in the group learned the tricks with enthusiasm.
I’m always excited to watch therapists learn the tricks but I’m thrilled to see them start to figure out how to use them in the practice with specific patients or diagnoses. I believe anytime you can use something like “magic tricks” to help improve the quality of someone’s life, that’s an amazing thing.
The administrator of the facility approached me after the workshop and gave me some great encouragement.
There was a really nice article in today’s local Farmington newspaper about the show tomorrow night. I think it’s going to be a lot of fun!